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FAQ - For Purchasers
For Purchasers
About purchases
What payment methods are available?
Are prices exclusive of tax, or include tax?
Will my personal information be disclosed to the store where I purchase?
About purchased products
Where can I download products after purchase?
What should I do if there is something wrong with the item(s) I purchased?
Can I cancel or refund my purchase?
About the product
How can I report a violating product?
About gifts
How can I send a gift?
What is Vket ID?
Can I send my own product as a gift?